Maintenance
Maintenance Services
We offer proactive and reactive maintenance services to keep your data center running efficiently. Regular maintenance reduces the risk of unexpected downtime and ensures the long-term reliability of your systems.
Regular maintenance is key to data center reliability. We provide:
- Routine hardware inspections
- Firmware updates
- Preventative maintenance schedules
- Scheduled inspections and diagnostics of hardware systems.
- Cleaning and maintaining equipment to reduce overheating and dust build-up.
- Replacement of defective components as needed.
Troubleshooting & Investigating
Our team provides fast and effective troubleshooting for any issues that arise in your data center. We investigate the root cause of failures and implement corrective measures to restore normal operations.
When issues arise, our experts quickly identify and resolve them to minimize disruption. Services include:
- Immediate response to troubleshooting requests.
- Detailed analysis of hardware, cabling, and network issues.
- Root cause identification and resolution within agreed SLAs.
- Reporting on issues and implemented solutions for future reference.
- Diagnostics for hardware and software issues
- Root cause analysis
- Rapid resolution protocols
